Refund Policy for Our Store
Hi, we’re Ratan Das’s Team and welcome to our Store’s Refund Policy. Our store has 1 month refund period with some conditions. This refund policy applies to all customers and store owners.
The products that Ratan Das sells in this Store are digital goods and cannot be “returned“, so your entitlement to a refund is designed with this in mind. Of course, in addition to these rules, each country has its own laws surrounding refunds, and these local laws are not excluded if they apply to you.
Before you ask for a refund
If you have purchased an item from our store and you are experiencing a technical issue with the item we recommend that you contact us about that item and seek assistance. Often we’ll be able to help to troubleshoot your problem.
Items that have not been downloaded
If you have not downloaded a purchased item within 1 month from the date of purchase, you may be eligible for a refund. We’ll verify your claim that you have not downloaded an item. Although we think 1 month is a reasonable time, depending on where you are located, you might have a longer period to claim a refund if you have purchased for personal use and haven’t downloaded the item.
Server related issue
If your server has an issue or your server does not meet the script’s server requirements then we will not accept your refund request.
License not created
Our store licenses (Purchase Code, Activation Code) are single-domain licenses, in which case your license will be for one domain only and your domain cannot be changed in any way in the future. If you have not created a license (Purchase Code, Activation Code) within 1 month from the date of purchase, you may be eligible for a refund. We’ll verify your claim that you have not created a license (Purchase Code, Activation Code). Although we think 1 month is a reasonable time, depending on where you are located, you might have a longer period to claim a refund if you have purchased for personal use and haven’t created the license (Purchase Code, Activation Code).
Version 1.1 – Effective date: February 2022.